The duration of the SENSO guarantee on defects or malfunctions is 12 months , which can be extended to 24 months when purchasing in the cart.
- We collect the product for FREE within 24 working hours from the customer's request for assistance.
- We repair / replace it within 48 business hours of receipt.
- The battery is covered for the entire duration of the warranty, unless damaged by the user.
- The accessories are guaranteed for the same period as the product.
At we have 2 options for 'fulfillment of your order :
- 🚀 24 hour rocket
- 🚚 Normal 72 hours
Tracking the order
The tracking number and the name of the courier are communicated to the customer in the delivery note, which provides all the necessary information regarding the 'order. In case of non-delivery within the deadline indicated in the purchase phase, our Customer Happiness Specialists will be ready to handle the situation.
The customer can freely return the product within 30 days from the receipt of the order. The customer can write directly to SENSO and will receive a free label via email for the return. From the moment the label is sent, the customer is required to return the device no later than 30 days.
With iPhone 11 we can save 19 4 grams of electronic waste
Buy your Refurbished iPhone 11 on Senso.it
- Display 6.1 "Liquid Retina HD
- Face ID for secure authentication
- Dual 12MP ultra wide and wide angle cameras
- Night mode
- Portrait mode
- Optical stabilization
- Smart HDR
- 4K video
- 12MP front camera
- We guarantee the battery status over 90% and less than 500 charge cycles
- A you will include new charger, cable and SIM pin
- Apple A13 Bionic processor
Each SENSO product is subjected to 56 functional tests, in several stages of processing. Carrying out the diagnosis and / or the replacement of components involves the loss of the IP67 / IP68 certification , therefore the impermeability is not guaranteed
But how big is iPhone 11 actually? 150.9 x 75.7 x 8.3mm
Mmh okay, that is? To answer this, we offer you a real comparison
What you need to know
To ensure a high quality product we perform 56 tests on every device that passes by us. This is why the devices may contain non-original spare parts or compatible parts. 56 is a lot right? Here are some of them: Bluetooth, WiFi, Speakers, Pixel, Flash, Microphone, Face ID, Touch ID, Camera, GPS, Volume, SIM cart, LCD screen, Gyroscope, etc ... discover them all ! p>
The battery is our workhorse! To offer you the best product we guarantee the battery status above 90%
Our mission is to make the world a better place , healthier and more inclusive by giving new life to Apple-branded electronic devices. Through a healthy obsession with quality, a passion for details and the Italian art of technical workmanship, we create our technology every day with a positive impact all over the world.
To succeed in our mission, we are committed to contributing to change by starting with the small things. For this reason, our personalized box is made of 100% recycled and recyclable materials, and your phone will fit into a piggy bank that you can keep in your home or studio.